Tech
Support
Top-notch support
For top-notch customers
Real Solutions from Real People
At ITrack, we know how important it is for your shop to run smoothly. That's why we've hired a team of the best of the best to assist our customers. You'll be able to fix any problem in no time with help from a dedicated support staff and knowledgeable and quick answers.
Our support team hold themselves to a higher standard, offering excellent service to all sorts of heavy truck shops. This includes everything from recycling and dismantling shops, service and repair shops, and dealerships!
You can email us your concerns or you can chat with a real person who knows exactly how you feel by calling 1-800-929-1829. They are more than willing to answer any questions you have about ITrack or HeavyTruckParts.Net.
Dependable
Based in Lincoln, Nebraska, ITrack is dedicated to delivering the best customer support to our clients with the answers you need, when you need them.
We're available by phone, email or chat and do our best to respond within 24 hours. We understand that you have better things to do than wait around for answers.
Friendly
Customer service isn't just a department, it's part of who we are!
That's why we understand sometimes it isn't always about the solution, but the process in finding the solution. Our support team is there to help make that process smoother.
Intelligent
One of our number one goals is to get your the answers and training that you need, so you don't need us as much! Don't get us wrong, we love chatting with our clients, but less time on the phone with us is more time you can spend in your shop or with customers.
That's why we also provide multiple resources for you to use, including webinars, training videos and more!
